John O'Neill

10: Where life feels perfect. John O’Neill Principal & Founder May 30, 2017 | 23 min read   Julian Clark was determined to do anything other than work in his family’s luxury hotel business, the Lancemore Group. Now he runs it. He says the leisure customers in his boutique properties are looking for more than […]

08: For Lease: a Personally Fulfilling Work Experience. John O’Neill Principal & Founder Apr 18, 2017 | 16 min read   Free beer and cider on tap. Weekly breakfasts, massages, business presentations, networking and sport events. It’s like working in a groovy hotel … and pets and babies are welcome. WeWork is an organisation delivering

09: The Ethical Money Man. John O’Neill Principal & Founder Apr 18, 2017 | 26 min read   In early 2017 Morphic Asset Management co-founder and stock picker, Jack Lowenstein, announced the creation of an Ethical Investment Fund that won’t invest in mining, alcohol, tobacco, factory farming, old growth forest logging or armaments. Since then,

07: From Quiksilver to SurfStitch: the revolutionary story of Surf Retailing. John O’Neill Principal & Founder Jan 30, 2017 | 27 min read Harry Hodge made surf movies so he could travel the world, washed up in France where he built Quiksilver into a $500 million European Brand. Now he’s on the board of industry

06: Today’s students may need to be job creators, not just job seekers. John O’Neill Principal & Founder Nov 15, 2016 | 27 min read   Komosion continues its work with the University sector and is delighted to have interviewed Professor Anne Cummins, Deputy Vice Chancellor, Australian Catholic University, who is reshaping Teaching and Learning

05: Why most retailers are no good. John O’Neill Principal & Founder Sep 23, 2016 | 20 min read   John: I’m here this afternoon with Keith Stanley, Keith is one of Australia’s preeminent and most charismatic of marketers. He trained at Harrods in London, was Ikea’s first national marketing manager in Australia, ran global

04: The Accidental Social Entrepreneur. John O’Neill Principal & Founder Aug 25, 2016 | 20 min read   John: So I’m super delighted to be in Sydney this afternoon with Deborra-lee Furness, the internationally acclaimed actress and passionate supporter of children and defender of their human rights across the globe. Deb and her actor husband,

02: How seeing the Student as a digital-savvy Customer is reshaping Higher Education. John O’Neill Principal & Founder Aug 02, 2016 | 17 min read   John: I’m sitting here in the Victoria University city campus in Melbourne with Teresa Tjia. Teresa’s the Academic Registrar and Executive Director of Student Services at the university. Really

03: Why on earth would a profitable monopoly concern itself with Customers?. John O’Neill Principal & Founder Aug 02, 2016 | 20 min read   John: So good afternoon, I’m here with Judy Bailey who’s the Executive Manager Retail Services of the monopoly provider of water and sewerage services on the Sunshine Coast and it

01: What the f..k’s going on? This question is the secret to Flight Centre’s success. John O’Neill Principal & Founder Aug 02, 2016 | 24 min read   John: Alright well Mel we’re under way. Welcome to Customers Matter. Can you tell me first of all a bit about your job here, your title, your