News Archives - Komosion

Komosion expands technical capacity with enhanced Vietnam service hub

Announcing our Vietnam Service Hub. John O’Neill Principal & Founder Nov 26, 2024 | 2 min read We’re excited to announce the expansion of our technical capacity through a Vietnam-based service hub, led by our Technical Lead, Danny. A new partnership The arrangement formalises a working relationship between Komosion and Ho Chi Minh based MMSoft […]

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Cyber Security Tips to Keep Your Business Safe

News / Sue Johnson

Cyber Security Tips to Keep Your Business Safe. Sue Johnson General Manager & Principal Consultant Oct 09, 2024 | 3 min read In today’s increasingly connected world, cyber security is more important than ever for businesses of all sizes. With cyber threats on the rise, ensuring your organisation’s online presence is secure is critical to

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Responding to an Offshore Cyber Attack – a real-life, real-time case study

News / Sue Johnson

Responding to an Offshore Cyber Attack – a real-life, real-time case study. Sue Johnson General Manager & Principal Consultant Oct 09, 2024 | 2 min read Recently, one of Komosion’s not-for-profit clients received an alarming email from The Australian Signals Directorate, subject line: “Notification of potential domain compromise”. Not a great feeling.

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Transforming visitor servicing: a vision for a unified, omnichannel Approach

News / John O'Neill

Transforming visitor servicing: a vision for a unified, omnichannel Approach. John O’Neill Principal & Founder Sep 25, 2024 | 3 min read At a recent Visitor Servicing Summit in Ballarat, John O’Neill, Founder and Principal of Komosion, shared insights and a bold vision for the future of visitor servicing in Victoria. The presentation emphasised the

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5 simple ways to better understand your customers

News / Isabelle Thomas

5 simple ways to better understand your customers. Isabelle Thomas Client Engagement Manger & Business Analyst Sep 25, 2024 | 3 min read Here are some simple, actionable steps you can take to get closer to your customers and meet their needs more effectively. 1. Who are your customers? Understanding WHO your customers

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“Less Hassle, More Hustle” promised to clients via new Marketing Operations Service

News / John O'Neill

“Less Hassle, More Hustle” promised to clients via new Marketing Operations Service. John O’Neill Principal & Founder Aug 21, 2024 | 2 min read Following the recent appointment of Sue Johnson as General Manager, Komosion is evolving its offering to include a Marketing Operations service. Komosion’s Marketing Operations offering can work alongside an existing

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Level Up Your Tourism Business with an AI Chatbots and Analytics

News / Sue Johnson

From AI chatbots to simplify customer service to AI-powered analysis to help with your marketing strategy, take advantage of AI to level up your tourism business

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Komosion welcomes Sue Johnson as new General Manager

News / John O'Neill

Komosion welcomes Sue Johnson as new General Manager. John O’Neill Principal & Founder Jun 18, 2024 | 2 min read Komosion, the highly respected Australian consultancy known for its expertise in customer-centric strategy and digital innovation, is pleased to announce the appointment of Sue Johnson as General Manager. Ms Johnson (pictured) brings

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Isabelle Thomas appointed Client Engagement Manager

News / Isabelle Thomas

Isabelle Thomas appointed Client Engagement Manager. Isabelle Thomas Client Engagement Manger & Business Analyst Apr 30, 2024 | 1 min read Isabelle Thomas, who has worked with Komosion during the last three years as our communications co-ordinator and a business analyst, has been appointed to the position of Client Engagement Manager. Isabelle, pictured

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New Search platform replaces long-winded audits and puts clients in the driver’s seat

News / John O'Neill

New Search Platform replaces long-winded audits and puts clients in the driver seat. John O’Neill Principal & Founder Apr 30, 2024 | 2 min read Our SEO Lead Consultant, Alastair Wright, is a no-nonsense Scotsman who has specialised in Search Engine Optimisation since 2004. During his decades of working on SEO strategies with agencies

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